Our commitment with customers Initiatives for vulnerable customers or customers with economic difficulties Accessibility in customer care Back to the 4 pillars Initiatives for vulnerable customers or customers with economic difficulties We offer reduced rates and flexible payment methods adapted to clients with fewer resources or to the ones who belong to groups at risk of exclusion. FEATURED PROGRAM “Electricity for all” From 2014 to the present day, we have contributed to provide access to electricity to more than 11 million people in emerging and developing countries. RWANDA Electrification of schools UGANDA, KENYA, TANZANIA SunFunder KENYA Eco-village in Nyumbani BENIN Benin Project, in collaboration with Fundebe ETHIOPIA Volunteering MEXICO Iluméxico NICARAGUA Alliance for Solidarity BRAZIL Light for all. Supply new customers PERU Elecritification for school and dispensary Accessibility in customer care We develop a series of personalised services in order to best serve our customers. Communication channels aimed at people with disabilities (both visual and auditory). Physical service points adapted for people with reduced mobility. Communication channels available in different languages.