Whistle-blower channel

Iberdrola aims to create an environment of transparency and promote respect by its directors, employees and its suppliers for the law and the rules of conduct established in the Code of Ethics [PDF].

It has implemented an internal reporting system for this, to facilitate the reporting of possible irregular conduct or potential unlawful acts or acts contrary to the law or to the Governance and Sustainability System, impacting the scope of the Group companies, which is based on the following essential principles:

Prohibition of retaliation:

Iberdrola undertakes not to take any form of retaliation against any person who has made a report in good faith.

Anonymity:

Communications can be made anonymously.

Confidentiality:

The confidentiality of the identity of the informant and of any third party mentioned in the communication, as well as the protection of personal data, is an essential principle in the management of the communications received.

Management of the System:

The Compliance Unit of the relevant company is the body responsible for the management of the Internal Information System in accordance with the procedure established by its respective governing body.

Rights of persons affected:

The rights to privacy, honour, defence and the presumption of innocence of the persons under investigation or affected are guaranteed.

Communications may be submitted in writing via the form on this website, by post (for the attention of the Compliance Unit, c/Tomás Redondo 1, 28033 Madrid) or by any other means. Informants may also address their communications to the Informant Protection Independent Authority or to the external reporting system of the public authority or competent body.

Please indicate if you wish to make a new claim or follow up on a previous claim:

Form type

If you wish to make a claim, please provide us with the following details:

Type of contact

Corporate name

Identification number

Name

Surname

Second surname

Email address

Postal address (for communication purposes)

Telephone number

Identify your or your company’s relationship with the Iberdrola Group

Select from the drop-down menu below the group company affected by the facts that are the subject of your claim Country

Group company

Identify the general nature of your enquiry and provide all the relevant information

Provide a detailed description of the facts alleged in your claim in chronological order providing all the relevant documentation

Identify the place or places where the reported facts were or are being committed

Describe the moment or time period when the reported facts were or are being committed

Identify the reported person or persons, and, if applicable, the Iberdrola Group company where they work

If possible, identify any other person related to the reported facts or who had knowledge of those facts, and if applicable, the Iberdrola Group company where they work

Identify the companies and/or business areas of the Iberdrola Group affected or related to the reported facts

Describe the way you became aware of the reported facts

If you have any document or file complementing your claim, you may upload them:

Select file

Would you like to establish an anonymous communication channel to follow up on your claim? If you wish to open this channel, you will need to create a password that you will need to keep together with the code that will be provided to you once you send your communication. In case you choose not to establish this anonymous communication channel, please make sure that your report contains all the information necessary for a proper assessment of the facts that are the subject of the communication, as it will be impossible to contact you for clarification or additional information.

Please set a password that will allow you to access the anonymous communication channel. The password must include the following:

At least 8 characters
At least one special character
At least one uppercase and one lowercase
Al least one number

Password

Repeat Password

Data entry is compulsory

I have read and accept the terms and conditions of use and privacy notice.

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Please enter the following details regarding the claim you wish to follow up on:

Claim code

Password

Contact Iberdrola

Iberdrola Group Offices

Customer service

Whistle-blower channel

Query mailbox

Vulnerability mailbox