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2025-01-28 14:00:00.0 - 2025-01-28 14:00:00.0 UTC +01:00

UK energy minister thanks Iberdrola teams for their work during Storm Éowyn

The UK Government's Energy Minister, Michael Shanks, visited the facilities of Iberdrola's UK distribution company, SP Energy Networks, in Cambuslang, Scotland, to thank the utility's teams for their work to restore supply to thousands of customers affected by Storm Éowyn.

Shanks was able to see first-hand the work being carried out by this coordination centre to rebuild areas of the grid damaged by hurricane force winds some over 100 mph and that cut power for more than 233,000 properties. In the north-west of England and Wales all customers had their power back on Sunday, while in Scotland more than 97% of customers had their power back on Monday.

Storm Éowyn brought some of the strongest winds in decades, having a major impact in central and southern Scotland and also affecting north Wales and western England. SPEN teams used helicopters to assess damage and identify issues.

SPEN's customer service operators have handled more than 80,000 calls since the storm hit the country on Friday 24 January. This is two months' worth of calls in 48 hours. In addition, they sent 250,000 SMS and voice alerts to customers both before and during the storm.

You can read the full story at the ScottishPower Energy Networks Newsroom.