Cookies policy of Iberdrola, S.A.

What are cookies?

Cookies are widely used small files or devices installed on the user's browser to store, retrieve or update data. They allow the website manager to know what users’ preferences are when browsing their website and to personalise the services offered based on those preferences.

At www.iberdrola.com we use our own and third-party cookies to analyse and measure use, to ensure that our website is working properly and to improve our services.

The third-party cookies that we use at Iberdrola, S.A. (hereinafter "Iberdrola") to obtain information on visits, measure and analyse web browsing and personalise certain services are owned by Google, Microsoft Clarity, Bing and Youtube. 

Types of cookies

Depending on their purpose, cookies can be:

Technical cookies: Technical or necessary cookies are essential for a website to work correctly and include basic functionalities such as identifying the session or giving registered users access to restricted access areas. That’s why technical cookies cannot be disabled.

Statistical cookies: These allow us to see how the user interacts with the website, gathering anonymous information during the time spent browsing it. The purpose of collecting this information is to make improvements to the website based on an analysis of aggregate data.

Preference cookies: These allow the website to remember information during your browsing time associated with the way the site behaves or looks, such as your preferred language or the region you are in.

Marketing cookies: Marketing or advertising cookies are used to analyse your behaviour while visiting the website and to enable other providers to offer you personalised and relevant advertising based on your browsing profile.

Depending on who owns the cookies, they can be:

First party cookies: These are cookies that are sent to your computer or device (e.g. computer, mobile or tablet) from a computer or domain managed by a website which provides the service you requested. 
For example, the cookie we use to manage consent (OptanonConsent) is generated by Iberdrola from its website and sent to your computer or device to keep a record of your consent.

Third-party cookies: These are cookies that are sent to your computer or device by an entity other than the owner of the website that processes the information obtained through the cookies.

For example, if you watch videos on the website through YouTube (an entity other than Iberdrola), this provider will deploy certain cookies so that the video can work. These cookies are sent directly by YouTube, not Iberdrola, to your computer or device.

Depending on how long they remain active on your equipment:

Session cookies: These are designed to collect and store data while the user is on a webpage.

Persistent cookies: These are cookies where the data remain stored on the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

Controlling the use of cookies

If you would like to delete cookies that are already on your device, you can do so from your browser. You can find out how to do so by going to your browser’s help menu. There you’ll find the steps to delete them. For more information:

Mozilla Firefox

https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefoxExternal link, opens in new window.  with the steps to configure cookies.

Google Chrome

https://support.google.com/chrome/answer/95647?hl=en&sjid=4381014631938537779-EUExternal link, opens in new window.  with the steps to configure cookies.

Safari

https://support.apple.com/es-es/HT201265External link, opens in new window.  with the steps to configure cookies.

Microsoft Edge

https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64dExternal link, opens in new window.  with the steps to configure cookies.

You can also use our cookie manager to allow or block cookies.

Cookies we use

At www.iberdrola.com we respect your privacy by analysing the quantity and quality of your interactions anonymously. Below, you can find our own and third-party cookies that we use on our website along with a brief description of their purpose and how long they remain on your device, as well as who the party responsible for the cookie is when it comes from a third party other than Iberdrola.

  • Technical cookies:

Last analysis done on 20/09/2024 at 12:54 AM (GMT +1)

Cookie name Description Source Duration
JSESSIONID Cookie that identifies the user's session. Own For as long as the session lasts
OptanonConsent Cookie used by Liferay to collect and maintain traceability of the consent given by the user. Own A few seconds
OptanonAlertBoxClosed Cookie used by Liferay to keep track when the user closes the cookie warning. Own 1 year
OnetrustActiveGroups Cookie used by OneTrust to collect and maintain traceability of the consent given by the user. Contains the IDs of the categories in which the cookies of the Onetrust site have been catalogued. Own 1 year
GUEST_LANGUAGE_ID To make website browsing easier as well as to store preferences selected in Liferay (e.g. navigation language) by the user while browsing the web portal. Own 1 year
COOKIE_SUPPORT To make browsing the website easeier as well as to store the preferences selected by the user while browsing the Liferay web portal. Own 1 year
LFR_SESSION_STATE To manage your session as a registered Liferay user. Own 1 year
NSC_wt_mc_* The purpose of these cookies is to speed up the user's browsing experience. Own For as long as the session lasts
ak_bmsc Cookie used by the Akamai CDN to optimise performance and improve user experience. Own A few seconds
bm_sv Used to differentiate between human and bot traffic with the Akamai CDN. Own A few seconds
bm_sz To differentiate between human and bot traffic with the Akamai CDN. Own A few seconds
bm_mi To analyse traffic and determine whether traffic is generated by bots (automated) or by a human user with the CDN Akamai. Own A few seconds
RT Measures page load time and/or other timers associated with the page with the CDN Akamai. Own A few seconds
_abck Technical security cookie.. Own 1 year

 

  • Statistical cookies:

Last analysis done on 20/09/2024 at 12:54 AM (GMT +1)

Cookie name Description Source Duration
_ga An anonymous identifier to distinguish anonymous users and perform analysis on user interactions in the application in order to optimise the services offered. Third-party: Google AnalyticsEnlace externo, se abre en ventana nueva.  2 years
_ga_{container_id} Used to maintain session status. Third-party: Google AnalyticsEnlace externo, se abre en ventana nueva.  2 years
_gid Used to identify the same user for a single day. Third-party: Google AnalyticsEnlace externo, se abre en ventana nueva.  24 hours
_gat_{site_id} Used to differentiate between the different tracking objects created in the session. Third-party: Google AnalyticsEnlace externo, se abre en ventana nueva.  1 minute
SM Used to synch the MUID across Microsoft domains. Third-party: Microsoft ClarityEnlace externo, se abre en ventana nueva.  For as long as the session lasts
_clck Clarity's user ID and preferences, unique to that site, are persisted in the browser. This ensures that behaviour on subsequent visits to the same site will be attributed to the same user ID. Third-party: Microsoft ClarityEnlace externo, se abre en ventana nueva.  1 year
_clsk Connects multiple page views by a user into a single Clarity session recording. Third-party: Microsoft ClarityEnlace externo, se abre en ventana nueva.  24 hours
MUID Identifies unique web browsers visiting Microsoft sites. Third-party: Microsoft ClarityEnlace externo, se abre en ventana nueva.  1 year
CLID Identifies the first time Clarity saw this user anywhere using Clarity. Third-party: Microsoft ClarityEnlace externo, se abre en ventana nueva.  1 year

 

  • Marketing cookies:

Latest analysis done on 20/09/2020 at 12:54 AM (GMT +1)

Cookie name Description Source Duration
YSC Collects user data through video embedded on websites, which is aggregated with profile data from other Google services to display targeted advertising to visitors. From third parties:
YoutubeEnlace externo, se abre en ventana nueva. 
For as long as the session lasts
VISITOR_INFO1_LIVE This cookie, deployed by YouTube, attempts to calculate the user's bandwidth on pages with embedded YouTube videos. From third parties:
YouTubeEnlace externo, se abre en ventana nueva. 
6 months
VISITOR_PRIVACY_METADATA Used as a unique identifier to measure video viewing. From third parties:
YoutubeEnlace externo, se abre en ventana nueva. 
5 months
NID This cookie contains a unique ID that Google uses to remember your preferences and other information, such as your preferred language, the number of search results you want to be displayed per page (e.g. 10 or 20) and whether you want the Google Safe Search filter turned on or off. From third parties:GoogleEnlace externo, se abre en ventana nueva.  6 months
IDE Used by Google DoubleClick to record and report on user actions on the website after viewing or clicking on one of the advertiser's ads for the purpose of measuring the effectiveness of an ad and presenting targeted ads to the user. From third parties:
GoogleEnlace externo, se abre en ventana nueva. 
1 year
SRM_B Installed by Microsoft Bing to anonymously identify users. From third parties:BingEnlace externo, se abre en ventana nueva.  1 year and 24 days
MR Bing browser configuration cookie. From third parties:
BingEnlace externo, se abre en ventana nueva. 
24 hours
_gcl_au Used by Google AdSense to experiment with advertising efficiency across websites using their services. From third parties:GoogleEnlace externo, se abre en ventana nueva.  3 months
ANONCHK Indicates whether MUID is transferred to ANID, a cookie used for advertising purposes. Clarity does not use ANID, so it is always set to 0. From third parties:
Microsoft ClarityEnlace externo, se abre en ventana nueva. 
10 minutes

 

If you want to know more about third party cookies, you can read their privacy and/or cookies policy by clicking on the link we include in the source column (if it is a third-party cookie). 

You can configure or delete cookies from your browser if they are not blocked by our own site by following the instructions in the previous section "Controlling the use of cookies".

Translation into English

All information and documentation available in the English version of this website is provided for information purposes only. In the event of any discrepancy between the content in the English version and the Spanish version, the latter shall prevail.